VOCATIONAL SCHOOL
Department of Civil Aviation Cabin Services (Turkish)
ING 210 | Course Introduction and Application Information
| Course Name |
Aviation English for Cabin Crew I
|
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
|
ING 210
|
Fall
|
4
|
2
|
5
|
4
|
| Prerequisites |
None
|
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| Course Language |
English
|
|||||
| Course Type |
Required
|
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| Course Level |
Short Cycle
|
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| Mode of Delivery | - | |||||
| Teaching Methods and Techniques of the Course | DiscussionProblem SolvingQ&ALecture / Presentation | |||||
| Course Coordinator | ||||||
| Course Lecturer(s) | ||||||
| Assistant(s) | - | |||||
| Course Objectives | The course aims to develop communication skills to an A2+ level of prospective cabin crew. |
| Learning Outcomes |
The students who succeeded in this course;
|
| Course Description | This course teaches how to communicate effectively in A2+ level general and vocational English in routine and non-routine situations, using appropriate register in the aviation context. |
|
|
Core Courses | |
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Management Skills Courses | ||
| Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
| Week | Subjects | Related Preparation |
| 1 | Introduction to ING 210 and Course Requirements - History of Cabin Crew Profession | http://www.cabincrew.com/career-advice/the-history-of-cabin-crew/1157 |
| 2 | Topic: Introduction to Cabin Crew - 1 Vocabulary: Cabin Crew - Job Descriptions, Ground Crew – Job Descriptions Speaking: Asking and Answering Questions about Cabin and Ground Crew Language Development [Tense Review (Simple Present T., Present Cont. T., Past T.), Relative Clauses] | Instructor's own material |
| 3 | Topic: Introduction to Cabin Crew - 2 Vocabulary: Parts of the Airport, Types of Flights, Types of Airspace, Parts of an Airplane, Air Communications, Stages of Flight Speaking: Asking and Answering Questions about Parts of the Airport, Types of Flights, Types of Airspace, Parts of an Airplane, Air Communications, and Stages of Flight Language Development (Passive Voice) | https://www.skybrary.aero/index.php/Classification_of_Airspace / Instructor's own material |
| 4 | Topic: The Preflight Briefing Vocabulary: Preflight Tasks, Areas on an Aircraft, Emergency Equipment Speaking: Meeting Colleagues, Introductions, Formal and Informal Greetings, Asking Direct Questions, Checking and Asking for Clarification Language Development (Formal and Informal Introductions, Asking and Answering Formal and Informal Questions) | Gerighty, Terence and Shon Davis. “The Preflight Briefing.” English for Cabin Crew. Hampshire: Cengage Learning, 2018. 6-11. Print. |
| 5 | Topic: Boarding - 1 Vocabulary: Information on the Boarding Pass, Objects in the Cabin, Describing Appearance and Behavior, Personal Items, Types of Hand Luggage, Electronic Devices, Describing Items Speaking: Welcoming / Greeting Passengers, Boarding and Loading, Settling Passengers, Solving Seating Problems Language Development (Describing Items, Making Polite Requests and Responding to Requests) | Gerighty, Terence and Shon Davis. “Welcome on Board.” English for Cabin Crew. Hampshire: Cengage Learning, 2018. 12-16. Print. |
| 6 | Topic: Boarding - 2 Speaking: Demonstrating Safety Procedures and Checking before Take-off Language Development (Showing How Something Works) Pronunciation: Reading Safety Instructions Review (Introduction to Cabin Crew, The Preflight Briefing, Boarding) | Gerighty, Terence and Shon Davis. “Welcome on Board.” English for Cabin Crew. Hampshire: Cengage Learning, 2018. 17-19. Print. |
| 7 | Mid-Term and Oral Exam | |
| 8 | Topic: After Take-off and into the Flight - 1 Vocabulary: Airline Classes, Amenities Speaking: Making the First Announcements, Making Polite Complaints, Making Polite Requests Language Development (Formal and Informal Language, ‘Comfort’ Expressions) | Gerighty, Terence and Shon Davis. “After Take-Off and into the Flight.” English for Cabin Crew. Hampshire: Cengage Learning, 2018. 20-23. Print. |
| 9 | Topic: After Take-off and into the Flight - 2 Speaking: Refusing to Comply with a Cabin Crew’s Request, Agreeing with What the Passenger Says, Threatening to Contact the Authorities, Politely Denying a Request and Explaining Why, or Offering a Course of Action, Acknowledging a Request and Offering a Course of Action Language Development (Dealing with Passengers and Passenger Needs) | Gerighty, Terence and Shon Davis. “After Take-Off and into the Flight.” English for Cabin Crew. Hampshire: Cengage Learning, 2018. 23-27. Print. |
| 10 | Topic: Food Service – 1 Vocabulary: Types of Food and Drink, Food and Drink Items, Ways of Serving Food and Drink Items, Types of Diets and Special Meals Speaking: Describing Food and Drinks, Offering A Choice, Apologizing Language Development (Would Like, Making Offers, Asking about Preferen | Gerighty, Terence and Shon Davis. “Food and Drinks.” English for Cabin Crew. Hampshire: Cengage Learning, 2018. 28-31. Print. |
| 11 | Topic: Food Service – 2 Vocabulary: Duty-Free Sales, Common Currencies Speaking: Talking about Money Transactions, In-Flight Shopping Language Development [In flight Shopping (Offering, Passenger Requests, Showing, Passenger Questions about Prices, Saying Prices, Talking about Change)] | Gerighty, Terence and Shon Davis. “Food and Drinks.” English for Cabin Crew. Hampshire: Cengage Learning, 2018. 32-35. Print. |
| 12 | Topic: Minor Passenger Problems Speaking: Identifying Passenger Problems, Dealing with Problems, Saying Sorry Language Development (Finding Out the Problem, Offering to Help, Apologizing-2) | Gerighty, Terence and Shon Davis. “Minor Passenger Problems.” English for Cabin Crew. Hampshire: Cengage Learning, 2018. 36-41. Print. |
| 13 | Topic: Minor Passenger Problems – Case Study Speaking: Asking and Answering Questions about a Case, Discussion Reading, Listening, Vocabulary, and Language Use Exercises | Gerighty, Terence and Shon Davis. “Minor Passenger Problems.” English for Cabin Crew. Hampshire: Cengage Learning, 2018. 42-43. Print. |
| 14 | Reading, Listening, Vocabulary, and Language Use Exercises | |
| 15 | Semester Review | |
| 16 | Final Exam |
| Course Notes/Textbooks | Gerighty, Terence and Shon Davis. English for Cabin Crew. Hampshire: Cengage Learning, 2018. Print ISBN: 978-0-462-09873-9 |
| Suggested Readings/Materials |
|
EVALUATION SYSTEM
| Semester Activities | Number | Weigthing |
| Participation | ||
| Laboratory / Application | ||
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments | ||
| Presentation / Jury | ||
| Project | ||
| Seminar / Workshop | ||
| Oral Exams |
1
|
30
|
| Midterm |
1
|
30
|
| Final Exam |
1
|
40
|
| Total |
| Weighting of Semester Activities on the Final Grade |
3
|
60
|
| Weighting of End-of-Semester Activities on the Final Grade |
1
|
40
|
| Total |
ECTS / WORKLOAD TABLE
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
4
|
64
|
| Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
2
|
32
|
| Study Hours Out of Class |
15
|
1
|
15
|
| Field Work |
0
|
||
| Quizzes / Studio Critiques |
0
|
||
| Portfolio |
0
|
||
| Homework / Assignments |
0
|
||
| Presentation / Jury |
0
|
||
| Project |
0
|
||
| Seminar / Workshop |
0
|
||
| Oral Exam |
1
|
1
|
1
|
| Midterms |
1
|
3
|
3
|
| Final Exam |
1
|
5
|
5
|
| Total |
120
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
|
#
|
Program Competencies/Outcomes |
* Contribution Level
|
||||
|
1
|
2
|
3
|
4
|
5
|
||
| 1 | To have knowledge of the management system and operation principle of the airlines. |
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| 2 | To have knowledge of basic aviation terminology, theory of flight / aerodynamics and meteorology. |
X | ||||
| 3 | To have knowledge of member of the cabin crew duties / responsibilities, aviation standard operating rules and safety / security concepts. |
X | ||||
| 4 | To perform proper and effective action for the first aid in aviation. |
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| 5 | To interfere all emergency cases that may occur in relation to transport and flight operations and the crowd control and management methods. |
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| 6 | To take responsibility as individuals and team members, open to criticism and work efficiently. |
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| 7 | To have information about diction and techniques announcement. |
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| 8 | To understand human factors in aviation, the environment, society, the effects of health conditions and the importance of the limits of human performance. |
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| 9 | To have knowledge of world geography and cultures. |
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| 10 | To realize the presentation within the framework of etiquette, the importance of the overall appearance, personal care and courtesy. |
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| 11 | To use a foreign language to track information related to the cabin services in the area of civil aviation. |
X | ||||
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
NEWS |ALL NEWS
Got a job in Qatar as soon as she got her diploma
Yağmur Arslan (20), who graduated from Izmir University of Economics (IUE) Civil Aviation Cabin Services Program this year, got a job at
Reciprocating Aircraft Racing
The 2nd Flying Colors Challenge, a paper plane contest co-organized by Izmir University of Economics Vocational School Civil Aviation Cabin Services, and
