VOCATIONAL SCHOOL

Department of Civil Aviation Cabin Services (Turkish)

SHKH 108 | Course Introduction and Application Information

Course Name
Organisation and Responsibilities
Code
Semester
Theory
(hour/week)
Application/Lab
(hour/week)
Local Credits
ECTS
SHKH 108
Spring
3
0
3
4

Prerequisites
None
Course Language
Turkish
Course Type
Required
Course Level
Short Cycle
Mode of Delivery -
Teaching Methods and Techniques of the Course Discussion
Q&A
Lecture / Presentation
Course Coordinator -
Course Lecturer(s) -
Assistant(s) -
Course Objectives Understand their duties and responsibilities related to flight operations, National and International Civil Aviation organization, have information about the tasks and inspections
Learning Outcomes The students who succeeded in this course;
  • will be able to explain the audit and enforcement of National and International Civil Aviation Authorities.
  • will be able to define vision, mission, duties and responsibilities of captain in charge, second captain.
  • will be able to interpret cabin crew duties and responsibilities.
  • will be able to evaluate responsibilities and sanctions of National and International Civil Aviation Authority
  • will be able to determine the incapacity of cabin crew / cabin crew health precautions / flight duty limits for cabin crew will be able to assess.
Course Description National and International Civil Aviation Authority's Organizations, general organization and responsibilities, responsible captain, co-pilot, the cabin and the cabin crew duties and responsibilities, staff rules and regulations, cabin crew uniform rules, documents that is obliged to carry, team formation based on aircraft type, what to do in case of overcapacity, all definitions and requirements for flight duty limit of cabin crew

 



Course Category

Core Courses
X
Major Area Courses
Supportive Courses
Media and Management Skills Courses
Transferable Skill Courses

 

WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

Week Subjects Related Preparation
1 Airlines core values and principles : Duties and responsibilities of the captain cabin, cabin crew and supervisors / staff ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
2 Organization and Responsibilities: Documents and certificates that cabin crew must carry ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
3 Organization and Responsibilities: The cabin crew uniform dress code ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
4 Cabin crew for competency and performance evaluations ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
5 Operation Control and Monitoring ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
6 Civil Aviation audits SAFA/SANA/SACA ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
7 Midterm
8 Team Formation Table / Incapacity cabin crew ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
9 Cabin crew qualifications: Training and Evaluation ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
10 Cabin Crew Health Precautions: Legal requirements ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
11 Cabin Crew Health Precautions: On the day of the task being sick ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
12 Cabin Crew disciplinary penalties ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
13 Cabin Crew Flight Limits ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
14 Cabin Crew Flight Limits ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
15 General Evaluation ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)
16 Final

 

Course Notes/Textbooks

ULUSAL MESLEK STANDARDI UÇAK KABİN MEMURU SEVİYE 4 REFERANS KODU / 15UMS0472-4 RESMİ GAZETE TARİH-SAYI / 19.03.2015 - 29300 (Mükerrer)

https://web.shgm.gov.tr/documents/sivilhavacilik/files/mevzuat/sektorel/talimatlar/SHT_CC.pdf

Suggested Readings/Materials

 

EVALUATION SYSTEM

Semester Activities Number Weigthing
Participation
1
10
Laboratory / Application
Field Work
Quizzes / Studio Critiques
Portfolio
Homework / Assignments
1
Presentation / Jury
Project
Seminar / Workshop
Oral Exams
Midterm
1
40
Final Exam
1
50
Total

Weighting of Semester Activities on the Final Grade
4
60
Weighting of End-of-Semester Activities on the Final Grade
1
40
Total

ECTS / WORKLOAD TABLE

Semester Activities Number Duration (Hours) Workload
Theoretical Course Hours
(Including exam week: 16 x total hours)
16
3
48
Laboratory / Application Hours
(Including exam week: '.16.' x total hours)
16
0
Study Hours Out of Class
16
2
32
Field Work
0
Quizzes / Studio Critiques
0
Portfolio
0
Homework / Assignments
1
10
10
Presentation / Jury
0
Project
0
Seminar / Workshop
0
Oral Exam
0
Midterms
1
15
15
Final Exam
1
15
15
    Total
120

 

COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

#
Program Competencies/Outcomes
* Contribution Level
1
2
3
4
5
1

To have knowledge of the management system and operation principle of the airlines.

X
2

To have knowledge of basic aviation terminology, theory of flight / aerodynamics and meteorology.

3

To have knowledge of member of the cabin crew duties / responsibilities, aviation standard operating rules and safety / security concepts.

X
4

To perform proper and effective action for the first aid in aviation.

5

To interfere all emergency cases that may occur in relation to transport and flight operations and the crowd control and management methods.

6

To take responsibility as individuals and team members, open to criticism and work efficiently.

7

To have information about diction and techniques announcement.

8

To understand human factors in aviation, the environment, society, the effects of health conditions and the importance of the limits of human performance.

9

To have knowledge of world geography and cultures.

10

To realize the presentation within the framework of etiquette, the importance of the overall appearance, personal care and courtesy.

11

To use a foreign language to track information related to the cabin services in the area of civil aviation.

*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest

 


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