VOCATIONAL SCHOOL
Department of Civil Aviation Cabin Services (Turkish)
SHKH 213 | Course Introduction and Application Information
Course Name |
Interview Techniques in Aviation
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
SHKH 213
|
Fall/Spring
|
1
|
2
|
2
|
4
|
Prerequisites |
None
|
|||||
Course Language |
Turkish
|
|||||
Course Type |
Elective
|
|||||
Course Level |
Short Cycle
|
|||||
Mode of Delivery | face to face | |||||
Teaching Methods and Techniques of the Course | Q&ARole PlayingSimulationLecture / Presentation | |||||
Course Coordinator | ||||||
Course Lecturer(s) | - | |||||
Assistant(s) | - |
Course Objectives | With this course, students will gain the theoretical and practical knowledge to be paid attention before, during and after the interviews in order to be accepted by the national and international airlines in the competitive environment of Aviation sector. |
Learning Outcomes |
The students who succeeded in this course;
|
Course Description | The course comprises the methods and techniques to be prepared and successful in the, interviews that are the first step in selecting flight attendants for airlines. |
|
Core Courses | |
Major Area Courses | ||
Supportive Courses |
X
|
|
Media and Management Skills Courses | ||
Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
Week | Subjects | Related Preparation |
1 | The Importance of Interview in Selecting Personal | Altun, A. & Kovacı, A. (2004). Personel Seçiminde Mülakatın Önemi. Havacılık Ve Uzay Teknolojileri Dergisi Ocak 2004 Volume 1 Number 3 pp.55-61 |
2 | Types of Interview | Sertaç, A. (2016). Mülakat Teknikleri. İletişim, Özgeçmiş Hazırlama ve Beden Dili İpuçları Yayınevi: Ekin Basım Yayını Chapter:2 ISBN: 9786053270829 |
3 | Types of Interview | Solmuş, Tarık. (2003) “Personel Seçim Sürecinde Mülakat Tekniği”, İş Güç Endüstri İlişkileri ve İnsan Kaynakları Dergisi, Volume 5, Number 2. (Article) |
4 | Types of Interview | Savaş, A. Tuğrul. (2006). Eleman Seçiminde Yetkinlik Bazlı Mülakat Teknikleri, Anka Matbaacılık, İstanbul. |
5 | Interview Committee | Sertaç, A. (2016). Mülakat Teknikleri. İletişim, Özgeçmiş Hazırlama ve Beden Dili İpuçları Yayınevi: Ekin Basım Yayını ISBN: 9786053270829 Bölüm:2 |
6 | Issues to Be Considered During the Interview | Erdoğan İ., (1991) İşletmelerde Personel Seçimi Ve Başarı Değerleme Teknikleri. İ.Ü.İşletme Fakültesi Yayınları, İstanbul, pp.264. |
7 | Midterm | |
8 | Job Interview Preparation Job Interview Process and Afterwards | Yeloğlu, Hakkı Okan (2004) “İşe Eleman Seçme Yöntemlerinde Örgütsel Farklılıklar ve Özgünlük Tartışmaları” Ege Akademik Bakış Dergisi,4(1-2), pp. 115-124. |
9 | Types of Interview Questions | Rogers, C. (2009) The Cabin Crew Interview Made Easy: An Insiders Guide to the Flight. Aspire Press. Chapter:2 ISBN-13: 978-0956073549 |
10 | Interview Mistakes | Darby, K. (2001) AIR, Inc.'s, Questions: Airline İnterview Questions: A Comprehensive Listing Of Frequently Asked Technical & Human Resource Questions Used By Major, National & Regional Airlines. Chapter:5 ISBN 10: 1891726471 |
11 | Body Language for Interviews | Wood, P. (2012). Snap: Making the Most of First Impressions, Body Language, and Charisma. New World Library. Chapter:4 ISBN: 987-1-57731-939-9 |
12 | Interview Etiquette | Rogers, C. (2009) The Cabin Crew Interview Made Easy: An Insiders Guide to the Flight. Aspire Press. Chapter:3 ISBN: 9780956073518 |
13 | Mock Interview | Rogers, C. (2009) The Cabin Crew Interview Made Easy: An Insiders Guide to the Flight. Aspire Press. Chapter:2 ISBN-13: 978-0956073549 |
14 | Mock Interview | Rogers, C. (2009) The Cabin Crew Interview Made Easy: An Insiders Guide to the Flight. Aspire Press. Chapter:2 ISBN-13: 978-0956073549 |
15 | Review of the Semester | |
16 | Final Exam |
Course Notes/Textbooks | Darby, K. (1998) AIR, Inc.'s Questions? Questions?: Airline Interview. AIR, Incorporated ISBN 10: 1891726048 Rogers, C. (2009) The Cabin Crew Interview Made Easy: An Insiders Guide to the Flight. Aspire Press. ISBN 10: 1908300132 Ward, K. (2001). The Essential Guide to Becoming a Flight Attendant. Kiwi Production. ISBN: 9780970184313 Sertaç, A. (2016). Mülakat Teknikleri. İletişim, Özgeçmiş Hazırlama ve Beden Dili İpuçları Yayınevi: Ekin Basım Yayını ISBN: 9786053270829 Hall, L. (2010). Cabin Crew Careers - Airline Recruitment Interview & Success Guide. Online Notes Wood, P. (2012). Snap: Making the Most of First Impressions, Body Language, and Charisma. New World Library. ISBN: 987-1-57731-939-9 Altun, A. & Kovacı, A. (2004). Personel Seçiminde Mülakatın Önemi. Havacılık Ve Uzay Teknolojileri Dergisi Ocak 2004 Cilt 1 Sayı 3 (55-61) Yeloğlu, Hakkı Okan (2004) “İşe Eleman Seçme Yöntemlerinde Örgütsel Farklılıklar ve Özgünlük Tartışmaları” Ege Akademik Bakış Dergisi,4(1-2), pp. 115-124. Solmuş, Tarık. (2003) “Personel Seçim Sürecinde Mülakat Tekniği”, İş Güç Endüstri İlişkileri ve İnsan Kaynakları Magazine, Volume 5, Number 2. (Article) |
Suggested Readings/Materials | Borg, J. (2008). Body Language: 7 Easy Lessons to Master the Silent Language. Pearson Education. ISBN: 9781632207722
Burrows,P. (2009) The Essential Cabin Crew Interview Training Guide: Your Passport to Successful Interviews. Viva Aviation Guides. ISBN-10: 0970184328 Kumaş, H. & Tozkoparan, G. (2006) İşten Çıkarma Sürecinde Çıkış Mülakatları 148 Dokuz Eylül Üniversitesi Sosyal Bilimler Enstitüsü Magazine Volume 8, Number:4. Rabalais, K. J. (1992). Flight Attendant Interview Handbook: How to Get a Job With the Airlines. Plane Sense. ISBN, 0963078216 Darby, K. (2001) AIR, Inc.'s, Questions: Airline interview questions : A comprehensive listing of frequently asked technical & human resource questions used by major, national & regional airlines. ISBN 10: 1891726471 |
EVALUATION SYSTEM
Semester Activities | Number | Weigthing |
Participation |
1
|
10
|
Laboratory / Application | ||
Field Work | ||
Quizzes / Studio Critiques | ||
Portfolio | ||
Homework / Assignments | ||
Presentation / Jury |
1
|
20
|
Project |
1
|
30
|
Seminar / Workshop | ||
Oral Exams | ||
Midterm | ||
Final Exam |
1
|
40
|
Total |
Weighting of Semester Activities on the Final Grade |
4
|
60
|
Weighting of End-of-Semester Activities on the Final Grade |
1
|
40
|
Total |
ECTS / WORKLOAD TABLE
Semester Activities | Number | Duration (Hours) | Workload |
---|---|---|---|
Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
3
|
48
|
Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
0
|
|
Study Hours Out of Class |
16
|
3
|
48
|
Field Work |
0
|
||
Quizzes / Studio Critiques |
0
|
||
Portfolio |
0
|
||
Homework / Assignments |
0
|
||
Presentation / Jury |
1
|
4
|
4
|
Project |
1
|
10
|
10
|
Seminar / Workshop |
0
|
||
Oral Exam |
0
|
||
Midterms |
0
|
||
Final Exam |
1
|
10
|
10
|
Total |
120
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
#
|
Program Competencies/Outcomes |
* Contribution Level
|
||||
1
|
2
|
3
|
4
|
5
|
||
1 | To have knowledge of the management system and operation principle of the airlines. |
X | ||||
2 | To have knowledge of basic aviation terminology, theory of flight / aerodynamics and meteorology. |
|||||
3 | To have knowledge of member of the cabin crew duties / responsibilities, aviation standard operating rules and safety / security concepts. |
|||||
4 | To perform proper and effective action for the first aid in aviation. |
|||||
5 | To interfere all emergency cases that may occur in relation to transport and flight operations and the crowd control and management methods. |
|||||
6 | To take responsibility as individuals and team members, open to criticism and work efficiently. |
X | ||||
7 | To have information about diction and techniques announcement. |
|||||
8 | To understand human factors in aviation, the environment, society, the effects of health conditions and the importance of the limits of human performance. |
|||||
9 | To have knowledge of world geography and cultures. |
|||||
10 | To realize the presentation within the framework of etiquette, the importance of the overall appearance, personal care and courtesy. |
|||||
11 | To use a foreign language to track information related to the cabin services in the area of civil aviation. |
X |
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
NEWS |ALL NEWS
Got a job in Qatar as soon as she got her diploma
Yağmur Arslan (20), who graduated from Izmir University of Economics (IUE) Civil Aviation Cabin Services Program this year, got a job at
Reciprocating Aircraft Racing
The 2nd Flying Colors Challenge, a paper plane contest co-organized by Izmir University of Economics Vocational School Civil Aviation Cabin Services, and