VOCATIONAL SCHOOL

Department of Civil Aviation Cabin Services (Turkish)

SHKH 221 | Course Introduction and Application Information

Course Name
Protocol and Rules of Social Behavior
Code
Semester
Theory
(hour/week)
Application/Lab
(hour/week)
Local Credits
ECTS
SHKH 221
Fall/Spring
2
0
2
3

Prerequisites
None
Course Language
Turkish
Course Type
Elective
Course Level
Short Cycle
Mode of Delivery -
Teaching Methods and Techniques of the Course Q&A
Role Playing
Lecture / Presentation
Course Coordinator
Course Lecturer(s) -
Assistant(s) -
Course Objectives
Learning Outcomes The students who succeeded in this course;
Course Description

 



Course Category

Core Courses
X
Major Area Courses
Supportive Courses
Media and Management Skills Courses
Transferable Skill Courses

 

WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

Week Subjects Related Preparation
1 Social Behavior, Protocol Rules, Etiquette and Courtesy Rules Sosyal Davranışlar, Protokol kuralları, Görgü ve Nezaket Kuralları 2-14 Sayfa
2 Official Protocol Resmi Protokol 18-33
3 Rules of Social Behavior Regulating Social Life Toplumsal Yaşamı Düzenleyen Sosyal Davranış Kuralları 37-59 Sayfa
4 Protocol in Institutions and Organizations Kurum ve Kuruluşlarda Protokol 103-116
5 Protocol in Written and Oral Communication Yazılı ve Sözlü İletişimde Protokol 118-156
6 Social Behaviors and Protocol in Business Life İş Yaşamında Sosyal Davranışlar ve Protokol 192-213
7 Mid-Term
8 Presentation Ders Materyalleri
9 Presentation Ders Materyalleri
10 Presentation Ders Materyalleri
11 Presentation Ders Materyalleri
12 Presentation Ders Materyalleri
13 Presentation Ders Materyalleri
14 Presentation Ders Materyalleri
15 General Repetition Dr. İrfan Mısırlı, Sosyal Davranış Kuralları ve Protokol
16 Final

 

Course Notes/Textbooks

Dr. İrfan Mısırlı, Sosyal Davranış Kuralları ve Protokol, Detay Yayıncılık 2006, ANKARA

ISBN:975-8326-80-3

Suggested Readings/Materials

 

EVALUATION SYSTEM

Semester Activities Number Weigthing
Participation
1
10
Laboratory / Application
Field Work
Quizzes / Studio Critiques
Portfolio
Homework / Assignments
Presentation / Jury
Project
Seminar / Workshop
Oral Exams
Midterm
1
40
Final Exam
1
50
Total

Weighting of Semester Activities on the Final Grade
3
50
Weighting of End-of-Semester Activities on the Final Grade
1
50
Total

ECTS / WORKLOAD TABLE

Semester Activities Number Duration (Hours) Workload
Theoretical Course Hours
(Including exam week: 16 x total hours)
16
2
32
Laboratory / Application Hours
(Including exam week: '.16.' x total hours)
16
0
Study Hours Out of Class
16
2
32
Field Work
0
Quizzes / Studio Critiques
0
Portfolio
0
Homework / Assignments
0
Presentation / Jury
0
Project
0
Seminar / Workshop
0
Oral Exam
0
Midterms
1
12
12
Final Exam
1
14
14
    Total
90

 

COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

#
Program Competencies/Outcomes
* Contribution Level
1
2
3
4
5
1

To have knowledge of the management system and operation principle of the airlines.

2

To have knowledge of basic aviation terminology, theory of flight / aerodynamics and meteorology.

3

To have knowledge of member of the cabin crew duties / responsibilities, aviation standard operating rules and safety / security concepts.

4

To perform proper and effective action for the first aid in aviation.

5

To interfere all emergency cases that may occur in relation to transport and flight operations and the crowd control and management methods.

6

To take responsibility as individuals and team members, open to criticism and work efficiently.

X
7

To have information about diction and techniques announcement.

X
8

To understand human factors in aviation, the environment, society, the effects of health conditions and the importance of the limits of human performance.

9

To have knowledge of world geography and cultures.

10

To realize the presentation within the framework of etiquette, the importance of the overall appearance, personal care and courtesy.

11

To use a foreign language to track information related to the cabin services in the area of civil aviation.

*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest

 


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