VOCATIONAL SCHOOL
Department of Civil Aviation Transportation Management (Turkish)
Courses
This is a compulsory English course which provides basic language skills such as reading, writing, listening and speaking at the beginning level.
Defines the historical process of civil aviation concepts over the time.
The course will help students recognize the skills needed for university life and their career goals. These skills include self-awareness, goal setting, time management, effective communication, mindfulness and analytical thinking. The course will also raise students’ awareness on problems such as addiction and bullying.
This course provides a general information of the events from the end of the 19. century until the end of the Turkish War of Independence and the signing of the Treaty of Lausanne in 1923.
Students will be taught how to use the written communication tools accurately and efficiently in this course. Various types of written statements will be examined through a critical point of view by doing exercises on understanding, telling, reading, and writing. Punctuation and spelling rules, which are basis of written statement, will be taught and accurate usage of these rules for efficient and strong expression will be provided.
Learning of description of basic number concepts, instantiation of numbers, sets, inequalities, problems, equations, functions ve trigonometry
The student will be able to express the basic concepts of economics, apply economic analysis methods and analyze the features of economic systems.
This course aims to provide students the basic concepts, terminology and functions of businesses within the framework of developing world order and global economy.
This course includespplication and content of the Microsoft Office programs.
Cover the operational units and the definitions of services on ground services, equipment and apron vehicles of airport ground services, IATA, passport, visa, airport tax, procedures on customs operations, flight safety, flight irregularities, problem solving techniques, monitoring and execution units.
With special reference to the Principals of Atatürk the course will examine the philosophy of the foundation and existence of the republican regime as well as the democratic developments in secular Turkey during the twentieth century and in the era of extending globalization.
This is a compulsory English course which provides basic language skills such as reading, writing, listening and speaking at the beginning level.
Civil aviation business organization chart, airport and aircraft passenger entry and exit procedures, aircraft passenger entry and exit procedures will be discussed
Role of the aviation ground services which is an important component of aviation. Ground services types. Factors to be considered in the ground services operations.
Airports, Airport Systems, Components of Airport, Airport Organization, Airports Operational Management, Airports standards and classification
Definition, purpose and importance of communication, elements of communication process, forms of communication.
Health, safety and security in aviation
Students will be taught how to use the written communication tools accurately and efficiently in this course. There will be exercises on understanding, telling, reading, and writing; types of speeches (panel, symposium, conference, etc.) will be introduced; the student will be equipped with information on using body language, accent and intonation, and presentation techniques.
Internship, covers field experience at any work place. Students should follow the instructions stated in IUE Internship Guide in order to successfully complete their internships.
Terms and considerations regarding reservation and ticket, e-ticket coupon status codes, void, refund, rebooking, rerouting procedures, infant and child fees, passenger rights on tickets
Operational departments and service descriptions of the ground services, airport ground services equipment and apron vehicles, IATA, passports, visas, airport taxes, procedures related to customs procedures, flight safety, flight irregularities, problem-solving techniques, covers the supervision and management departments.
Aviation and arrival and departure, map reading, radio waves, radar systems, navigation systems and time.
Strategic management, internal and external environment analysis, SWOT analysis, strategy development in the field of aviation
CRM and the importance of behavior in flight and service disruptions, online and traditional customer behavior, the cost of customer complaints, problem solving and complaint management
Hazardous material identification, classification and responsibilities in danger goods transportation, emergency procedures.
This course is designed to take English language skills in general and vocational English in routine and non-routine situations to the level of A2+.
Internship, covers field experience at any work place. Students should follow the instructions stated in IUE Internship Guide in order to successfully complete their internships.
Includes aircraft structural limits, technical terms, weight balance calculations and related documents.
Human resources planning, business analysis, recruitment, training and development, career management, performance management, wage management, health and safety management
This course focuses on vocabulary and useful language and structures related to operational situtations, unusual events, medical situations, descent, weather conditions, approach and landing problems, landing incidents, circuit joining, landing hazards, taxiing, getting to the gate, and clear communication.
Elective Courses
HYHY 220 Catering and Services
In this course, history of service and catering, service personnel, their qualifications and their personality characteristics, professional qualifications of the service staff are explained.
HYHY 221 Air Traffic Rules and Services
Air control : Air Traffic Control: Area Control
MTOI 207 Total Quality Management
MTOI 230 Consumer Behavior
The role of consumer behavior in marketing; consumer psychology, neuroscience, anthropology and sociology; consumer buying behavior and digital consumption and markets will be the main topics of the course.
SHKH 106 General Airport and Flight Safety
SHKH 219 World Civilations and Destinations
SHKH 221 Protocol and Rules of Social Behavior
SHKH 222 General Aircraft Information
Basic principles related to the plane, aircraft, aircraft components
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