VOCATIONAL SCHOOL

Department of Call Center Services (Turkish)

MCMH 238 | Course Introduction and Application Information

Course Name
Personal Branding
Code
Semester
Theory
(hour/week)
Application/Lab
(hour/week)
Local Credits
ECTS
MCMH 238
Fall/Spring
3
0
3
5

Prerequisites
None
Course Language
Turkish
Course Type
Elective
Course Level
Short Cycle
Mode of Delivery -
Teaching Methods and Techniques of the Course -
Course Coordinator -
Course Lecturer(s)
Assistant(s) -
Course Objectives The aim of this course is to teach personal branding management and branding within the context of managing and analysing theoretical framework and practical applications.
Learning Outcomes The students who succeeded in this course;
  • will be able to explain basic concepts related to personal branding
  • will be able to review personal branding process and its elements
  • will be able to evaluate persons in terms of brand management
  • will be able to analyse the details of image management
  • will be able to learn brand, branding understanding brand value, developing favorable brand messages and media strategies as well as the fact that branding is an interactive process which requires consistent and continuous marketing communication
Course Description Personal branding and brand management will be analyzed elaborately in this course. The process of personal branding and the influencing factors will be examined. Analyses and discussions will be held within the context of this course.

 



Course Category

Core Courses
Major Area Courses
X
Supportive Courses
Media and Management Skills Courses
Transferable Skill Courses

 

WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

Week Subjects Related Preparation
1 Meeting Stage and Introduction to the Course No preparation is required
2 Person and Brand (psychological and marketing perspectives) Giddens, A. & Sutton, P. W. (2014). Sosyoloji’de Temel Kavramlar, pp. 265-286.
3 Introduction to Personal Branding Yaman, F. (2012). Toplumda Kişisel Marka Olmak: Türkiye'nin Kişisel Markaları. İnsan ve Toplum Bilimleri Araştırmaları Dergisi, 1(4), pp. 182-194.
4 Managerial Perspective of Personal Branding Karaduman, İ. (2016). Kişisel Marka Yönetimi. Nobel Akademik Yayıncılık, 2 (1), pp. 27-36.
5 Personal Brand Value Karaduman, İ. (2016). Kişisel Marka Yönetimi. Nobel Akademik Yayıncılık, 2 (1), pp. 42-65.
6 Personal Brand Equity Karaduman, İ. (2016). Kişisel Marka Yönetimi. Nobel Akademik Yayıncılık, 2 (1), pp. 70-85.
7 Personal Brand Positioning Karaduman, İ. (2016). Kişisel Marka Yönetimi. Nobel Akademik Yayıncılık, 2 (1), pp. 91-113.
8 Personal Brand Communication Karaduman, İ. (2016). Kişisel Marka Yönetimi. Nobel Akademik Yayıncılık, 2 (1), pp. 124-148.
9 Midterm Exam -
10 Personal Brand Management: Case Study "Celebrities" Kelemci, G. & Köse, G.G. (2017). Ünlülerin Tüketici Temelli Marka Denkliğinin İncelenmesi: "Kıvanç Tatlıtuğ" Örneği. Uluslararası İktisadi ve İdari İncelemeler Dergisi, 16 (1), pp. 793-814.
11 Personal Brand Management: Case Study "Youtubers" Güler, M. (2018). Dijitalleşen Kapitalizmin Yeni Aktörleri: Youtuberlar. Intermedia International e-Journal, 5(9), pp. 146-177.
12 Personal Brand Management: Case Study "Influencers" Yaylagül, Ş. (2017). Sosyal Medya Fenomenlerine Bağlanmışlığın Belirlenmesi: Yükseköğretim Öğrencileri Üzerine Bir Uygulama. Adnan Menderes Üniversitesi, Sosyal Bilimler Enstitüsü Dergisi, 4(3), pp. 220-231.
13 Presentation Week Subjects of presentations are announced to students by Lecturer two weeks beforehand
14 Presentation Week Subjects of presentations are announced to students by Lecturer two weeks beforehand
15 Review of the semester -
16 Final Exam -

 

Course Notes/Textbooks
  • llkay Karaduman (2016), “Kişisel Marka Yönetimi”. Nobel Akademik Yayıncılık (1). ISBN: 9786053024046.
  • Nihal Paşalı Taşoğlu ve Ç. Derya Akbaş (2014), "Ünlülerin Marka Yönetimi". Beta Basım (1). ISBN: 9786053331506.
  • Ahmet Hamdi İslamoğlu ve Duygu Fırat (2016), "Stratejik Marka Yönetimi", Beta Yayıncılık (3). ISBN: 9786053337898.
Suggested Readings/Materials
  • Uğur Batı, “Marka Yönetimi”, Alfa Yayıncılık (1), 2015. ISBN: 9786051710723.
  • Susan Chritton, “Personal Branding for Dummies (1), 2012. ISBN: 9781118915554.

 

EVALUATION SYSTEM

Semester Activities Number Weigthing
Participation
1
10
Laboratory / Application
1
15
Field Work
Quizzes / Studio Critiques
Portfolio
Homework / Assignments
1
10
Presentation / Jury
Project
1
40
Seminar / Workshop
Oral Exams
Midterm
1
25
Final Exam
Total

Weighting of Semester Activities on the Final Grade
3
60
Weighting of End-of-Semester Activities on the Final Grade
1
40
Total

ECTS / WORKLOAD TABLE

Semester Activities Number Duration (Hours) Workload
Theoretical Course Hours
(Including exam week: 16 x total hours)
16
2
32
Laboratory / Application Hours
(Including exam week: '.16.' x total hours)
16
1
16
Study Hours Out of Class
16
1
16
Field Work
0
Quizzes / Studio Critiques
0
Portfolio
0
Homework / Assignments
1
0
Presentation / Jury
0
Project
1
25
25
Seminar / Workshop
0
Oral Exam
0
Midterms
1
15
15
Final Exam
0
    Total
104

 

COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

#
Program Competencies/Outcomes
* Contribution Level
1
2
3
4
5
1

To able to learn the concepts, methods and tools of Call Center Services

2

To be able to interpret and evaluate data in the call center area using basic knowledge of sales techniques and customer relationship management.

3

To be able to analyze and create strategy, cost, income and quality measures.

4

To be able to critically evaluate the basic knowledge and skills acquired in the field of call center services.

5

To be able to produce practical solutions to complex problems that are encountered and unpredicted in practice and ability to have make the right decision.

X
6

To be able to follow the information in the field and communicate with colleagues as determined by the European Language Portfolio A2 level.

7

To be able to internalize the need to obey the values of business ethics and will be able to have and apply the social, scientific and ethical values in the stages of the collection of data, interpretation, dissemination and implementation.

X
8

To be able to use informatics and communication technologies with computer programs in a level that required by the Call Center Services field.

9

To be able to adopt a lifelong learning approach, and will be able to do studies for renewing and improving their knowledge continuously.

X
10

To be able to work efficiently and effectively, learn how to be a team member, take responsibilities, be open minded, constructive, open to criticism and have self confidence

X

*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest

 


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