VOCATIONAL SCHOOL
Department of Call Center Services (Turkish)
MEKO 101 | Course Introduction and Application Information
Course Name |
Microeconomics
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
MEKO 101
|
Fall
|
3
|
0
|
3
|
4
|
Prerequisites |
None
|
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Course Language |
Turkish
|
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Course Type |
Required
|
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Course Level |
Short Cycle
|
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Mode of Delivery | - | |||||
Teaching Methods and Techniques of the Course | DiscussionQ&ALecture / Presentation | |||||
Course Coordinator | - | |||||
Course Lecturer(s) | ||||||
Assistant(s) | - |
Course Objectives | This course aims to provide students with the basic knowledge of micro and market economics and to improve their ability to analyze various economic approaches. |
Learning Outcomes |
The students who succeeded in this course;
|
Course Description | The student will be able to express the basic concepts of economics, apply economic analysis methods and analyze the features of economic systems. |
|
Core Courses | |
Major Area Courses | ||
Supportive Courses | ||
Media and Management Skills Courses | ||
Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
Week | Subjects | Related Preparation |
1 | Course description, introduction, course content and the meaning of the economy. | Chapter 1: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902 |
2 | Overview of the market economy | Chapter 1-2: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902 |
3 | Price mechanism: Demand, supply, and price | Chapter 1: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902 |
4 | Elasticities, government controls on prices | Chapter 3: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902. |
5 | Consumer behavior theory | Chapter 3: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902 |
6 | Production and costs | Chapter 4: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902 |
7 | Production and costs, equilibriums | Chapter 5: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902 |
8 | Midterm | Chapter 5: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902. |
9 | Perfect competition and invisible hand | Chapter 6: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902 |
10 | Monopolistic markets | Chapter 7: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902 |
11 | Monopolistic competition, oligopoly market | Chapter 7: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902 |
12 | Factor markets and income distribution | Chapter 7: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902 |
13 | Factor markets and income distribution | Chapter 8: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902 |
14 | Government intervention and taxation | Chapter 8: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902 |
15 | Course review | Chapter 8: Güncel Örneklerle Mikro Ekonomi, Mahfi Eğilmez, 2017, ISBN: 9751416902. |
16 | Final exam |
Course Notes/Textbooks | Coursebook: Güncel Örneklerle Mikroekonomi – Dr. Mahfi Eğilmez, 2017, ISBN: 9751416902 Additional Resource: Örneklerle Kolay Ekonomi – Dr. Mahfi Eğilmez, 2018, ISBN: 978-9751416117 |
Suggested Readings/Materials | Presentations and Notes of Instructor |
EVALUATION SYSTEM
Semester Activities | Number | Weigthing |
Participation |
1
|
10
|
Laboratory / Application | ||
Field Work | ||
Quizzes / Studio Critiques | ||
Portfolio | ||
Homework / Assignments | ||
Presentation / Jury | ||
Project | ||
Seminar / Workshop | ||
Oral Exams |
-
|
|
Midterm |
1
|
40
|
Final Exam |
1
|
50
|
Total |
Weighting of Semester Activities on the Final Grade |
2
|
50
|
Weighting of End-of-Semester Activities on the Final Grade |
1
|
50
|
Total |
ECTS / WORKLOAD TABLE
Semester Activities | Number | Duration (Hours) | Workload |
---|---|---|---|
Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
3
|
48
|
Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
-
|
0
|
Study Hours Out of Class |
14
|
2
|
28
|
Field Work |
0
|
||
Quizzes / Studio Critiques |
0
|
||
Portfolio |
0
|
||
Homework / Assignments |
0
|
||
Presentation / Jury |
0
|
||
Project |
0
|
||
Seminar / Workshop |
0
|
||
Oral Exam |
-
|
0
|
|
Midterms |
1
|
20
|
20
|
Final Exam |
1
|
24
|
24
|
Total |
120
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
#
|
Program Competencies/Outcomes |
* Contribution Level
|
||||
1
|
2
|
3
|
4
|
5
|
||
1 | To able to learn the concepts, methods and tools of Call Center Services |
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2 | To be able to interpret and evaluate data in the call center area using basic knowledge of sales techniques and customer relationship management. |
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3 | To be able to analyze and create strategy, cost, income and quality measures. |
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4 | To be able to critically evaluate the basic knowledge and skills acquired in the field of call center services. |
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5 | To be able to produce practical solutions to complex problems that are encountered and unpredicted in practice and ability to have make the right decision. |
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6 | To be able to follow the information in the field and communicate with colleagues as determined by the European Language Portfolio A2 level. |
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7 | To be able to internalize the need to obey the values of business ethics and will be able to have and apply the social, scientific and ethical values in the stages of the collection of data, interpretation, dissemination and implementation. |
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8 | To be able to use informatics and communication technologies with computer programs in a level that required by the Call Center Services field. |
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9 | To be able to adopt a lifelong learning approach, and will be able to do studies for renewing and improving their knowledge continuously. |
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10 | To be able to work efficiently and effectively, learn how to be a team member, take responsibilities, be open minded, constructive, open to criticism and have self confidence |
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest