VOCATIONAL SCHOOL
Department of Call Center Services (Turkish)
MMAT 113 | Course Introduction and Application Information
Course Name |
Mathematics I
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
MMAT 113
|
Fall
|
3
|
0
|
3
|
5
|
Prerequisites |
None
|
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Course Language |
Turkish
|
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Course Type |
Required
|
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Course Level |
Short Cycle
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Mode of Delivery | - | |||||
Teaching Methods and Techniques of the Course | - | |||||
Course Coordinator | - | |||||
Course Lecturer(s) | ||||||
Assistant(s) | - |
Course Objectives | The aim of this course is to be able to gain proficiency of performing on knowledge and skill related to math. |
Learning Outcomes |
The students who succeeded in this course;
|
Course Description | Learning of description of basic number concepts, instantiation of numbers, sets, inequalities, problems, equations, functions ve trigonometry |
|
Core Courses | |
Major Area Courses | ||
Supportive Courses | ||
Media and Management Skills Courses | ||
Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
Week | Subjects | Related Preparation |
1 | Basic Concepts in Mathematics | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 1. |
2 | Operations related to numbers | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 605966658. Chapter 2. |
3 | Divisibility rules, GCD-LCM | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 3. |
4 | Sets | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 4. |
5 | Simple inequalities, absolute value, rational numbers | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 5. |
6 | Powered Numbers, Root Numbers | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 6. |
7 | Factorisation, First-degree equations, second-degree equations | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 7. |
8 | Mid Term | MID TERM |
9 | Ratio and Proportion, Inequalities, Systems of inequalities | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 8. |
10 | Algebraic equations, Functions | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 9. |
11 | Problems (Number problems, Age problems and Interest problems) | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 10. |
12 | Problems (Mixture problems and Worker problems) | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 10. |
13 | Problems (Speed problems and Pool problems) | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 10. |
14 | Trigonometry | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 11. |
15 | Permutation – Combination – Probability | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. Chapter 12. |
16 | Final exam | FİNAL |
Course Notes/Textbooks | Çelik, B., Cangül, İ.N., Çelik, N., Bizim, O., Öztürk, M., 2010. Temel Matematik. Dora Basım-Yayın, 5.Baskı. ISBN: 6059666558. |
Suggested Readings/Materials | Antrenmanlarla Matematik, Antrenman Yayincilik. |
EVALUATION SYSTEM
Semester Activities | Number | Weigthing |
Participation |
1
|
10
|
Laboratory / Application | ||
Field Work | ||
Quizzes / Studio Critiques | ||
Portfolio | ||
Homework / Assignments |
1
|
10
|
Presentation / Jury | ||
Project | ||
Seminar / Workshop | ||
Oral Exams | ||
Midterm |
1
|
30
|
Final Exam |
1
|
50
|
Total |
Weighting of Semester Activities on the Final Grade |
3
|
50
|
Weighting of End-of-Semester Activities on the Final Grade |
1
|
50
|
Total |
ECTS / WORKLOAD TABLE
Semester Activities | Number | Duration (Hours) | Workload |
---|---|---|---|
Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
3
|
48
|
Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
0
|
|
Study Hours Out of Class |
16
|
1
|
16
|
Field Work |
0
|
||
Quizzes / Studio Critiques |
0
|
||
Portfolio |
0
|
||
Homework / Assignments |
1
|
2
|
2
|
Presentation / Jury |
0
|
||
Project |
0
|
||
Seminar / Workshop |
0
|
||
Oral Exam |
0
|
||
Midterms |
1
|
20
|
20
|
Final Exam |
1
|
40
|
40
|
Total |
126
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
#
|
Program Competencies/Outcomes |
* Contribution Level
|
||||
1
|
2
|
3
|
4
|
5
|
||
1 | To able to learn the concepts, methods and tools of Call Center Services |
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2 | To be able to interpret and evaluate data in the call center area using basic knowledge of sales techniques and customer relationship management. |
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3 | To be able to analyze and create strategy, cost, income and quality measures. |
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4 | To be able to critically evaluate the basic knowledge and skills acquired in the field of call center services. |
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5 | To be able to produce practical solutions to complex problems that are encountered and unpredicted in practice and ability to have make the right decision. |
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6 | To be able to follow the information in the field and communicate with colleagues as determined by the European Language Portfolio A2 level. |
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7 | To be able to internalize the need to obey the values of business ethics and will be able to have and apply the social, scientific and ethical values in the stages of the collection of data, interpretation, dissemination and implementation. |
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8 | To be able to use informatics and communication technologies with computer programs in a level that required by the Call Center Services field. |
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9 | To be able to adopt a lifelong learning approach, and will be able to do studies for renewing and improving their knowledge continuously. |
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10 | To be able to work efficiently and effectively, learn how to be a team member, take responsibilities, be open minded, constructive, open to criticism and have self confidence |
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest