VOCATIONAL SCHOOL
Department of Civil Aviation Cabin Services (Turkish)
Courses
The course will help students recognize the skills needed for university life and their career goals. These skills include self-awareness, goal setting, time management, effective communication, mindfulness and analytical thinking. The course will also raise students’ awareness on problems such as addiction and bullying.
Identifying the process of the terms of civil aviation management from past to present
This is a compulsory English course which provides basic language skills such as reading, writing, listening and speaking at the beginning level.
This course provides a general information of the events from the end of the 19. century until the end of the Turkish War of Independence and the signing of the Treaty of Lausanne in 1923.
Aviation principles, concepts and terms, meteorology.
Students will be taught how to use the written communication tools accurately and efficiently in this course. Various types of written statements will be examined through a critical point of view by doing exercises on understanding, telling, reading, and writing. Punctuation and spelling rules, which are basis of written statement, will be taught and accurate usage of these rules for efficient and strong expression will be provided.
The details concerning the culture prevailing in the various regions of the world. Information about airline's destinations in a basic network structure.
Definition, purpose and importance of communication, elements of communication process, forms of communication.
This course describes the scope of the rules such as World and Turkish aviation history, basic aerodynamics, main parts of the aircraft; body, wings, tail, the aircraft during the flight that impact forces, the physical properties of the atmosphere and general flight rules.
Internship, covers field experience at any work place. Students should follow the instructions stated in IUE Internship Guide in order to successfully complete their internships.
With special reference to the Principals of Atatürk the course will examine the philosophy of the foundation and existence of the republican regime as well as the democratic developments in secular Turkey during the twentieth century and in the era of extending globalization.
This is a compulsory English course which provides basic language skills such as reading, writing, listening and speaking at the beginning level.
Passenger Transport Rules, Transportation of Babies and Childeren, Disabled Passengers, ill passangers, prisoner passangers, Serving Alcoholic Beverage to Passengers, Cargo, Weight and Balance Calculation, Cockpit, Cabin Crew Communication, Aircraft Fuel Purchases, Flight Preparation Instructions, Pre-Flight Check, Emergency Material Check, Demo materials, Cabin Failure Book, Security Card Cabin Crew Stations, Paging and Sound Systems, Use of electronic equipment, In Flight Entertainment Systems, Door Slide Position, Cabin Ready Report, Cabin Warning Lights, Abnormal situations in flight, Insurance, Turbulence
Affects of flight psychology and physiology and consequently cases are examined in detail.
National and International Civil Aviation Authority's Organizations, general organization and responsibilities, responsible captain, co-pilot, the cabin and the cabin crew duties and responsibilities, staff rules and regulations, cabin crew uniform rules, documents that is obliged to carry, team formation based on aircraft type, what to do in case of overcapacity, all definitions and requirements for flight duty limit of cabin crew
Contains information about general meteorology and aviation meteorology.
Students will be taught how to use the written communication tools accurately and efficiently in this course. There will be exercises on understanding, telling, reading, and writing; types of speeches (panel, symposium, conference, etc.) will be introduced; the student will be equipped with information on using body language, accent and intonation, and presentation techniques.
Within students of the vocational school, in department of Civil Aviation Cabin Services, Medical Issues and First Aid Training course; first aid regulations issued by the Ministry of Health and in accordance with the first aid training curriculum in gaining the knowledge and skills issues and frequently encountered health hazards and risks, work accidents and occupational diseases in civil aviation are located.
Hazardous material identification, classification and responsibilities in danger goods transportation, emergency procedures.
Pre-Flight Rack General control, passenger safety briefing, cockpit coarse Oxygen System Slow And Sudden Pressure Discharge of fire.
According to the conceptual model of human factors in aviation "Shell", students will learn human aviation and company procedures, with the machine, using all the skills in the relationship with the environment. Profession, Time Management, Communication, Communication and perception differences, Tiredness, work evaluation management, risk management, decision, automation, nutrition, food habit, briefing, de-briefing.
CRM and the importance of behavior in flight and service disruptions, online and traditional customer behavior, the cost of customer complaints, problem solving and complaint management
This course teaches how to communicate effectively in A2+ level general and vocational English in routine and non-routine situations, using appropriate register in the aviation context.
Internship, covers field experience at any work place. Students should follow the instructions stated in IUE Internship Guide in order to successfully complete their internships.
By studying sound and breathe exercises, language structure and rules \nActivities will be done on narration style and techniques within the framework of intonation, stress and articulation rules peculiar to Turkish. Making presentation according to formal and social protocol rules and speaking rules in front of an audience will be given.
Catering, cabin service equipment and procedures
Evacuation and fight for survival
This course teaches how to communicate effectively in general and vocational English in routine and non-routine situations, using appropriate register in the aviation context.
Elective Courses
HYHY 201 Reservation and Ticket Sales in Aviation
Terms and considerations regarding reservation and ticket, e-ticket coupon status codes, void, refund, rebooking, rerouting procedures, infant and child fees, passenger rights on tickets
HYHY 212 Aviation Law
HYHY 220 Catering and Services
In this course, history of service and catering, service personnel, their qualifications and their personality characteristics, professional qualifications of the service staff are explained.
MPAZ 110 Presentation Techniques
Concepts of presentation and talk, verbal and nonverbal components of communication, the process of preparing an effective presentation/talk, the problems and solutions that may arise during the presentations and talks will be discussed.
MTOI 207 Total Quality Management
MTOI 230 Consumer Behavior
The role of consumer behavior in marketing; consumer psychology, neuroscience, anthropology and sociology; consumer buying behavior and digital consumption and markets will be the main topics of the course.
SHKH 208 Ground Services Management
Check-in, baggage operations, passenger acceptence to the airplane; loading, unloading, stairs cleaning, air services, cargo and mail services, flight operations, load control and communication services training.
SHKH 212 Airline Management
This course covers the historical development of Airline Management, Air transport regulatory authorities, trends in the airline industry, challenges and strategies, airline business organization, passenger demand marketing, pricing, programming principles
SHKH 213 Interview Techniques in Aviation
The course comprises the methods and techniques to be prepared and successful in the, interviews that are the first step in selecting flight attendants for airlines.
SHKH 221 Protocol and Rules of Social Behavior
SHKH 222 General Aircraft Information
Basic principles related to the plane, aircraft, aircraft components
NEWS |ALL NEWS
Got a job in Qatar as soon as she got her diploma
Yağmur Arslan (20), who graduated from Izmir University of Economics (IUE) Civil Aviation Cabin Services Program this year, got a job at
Reciprocating Aircraft Racing
The 2nd Flying Colors Challenge, a paper plane contest co-organized by Izmir University of Economics Vocational School Civil Aviation Cabin Services, and