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      VOCATIONAL SCHOOL

      Department of Civil Aviation Cabin Services (Turkish)

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      Courses


      ING 101  English I

      This is a compulsory English course which provides basic language skills such as reading, writing, listening and speaking at the beginning level.


      IEU 110  Academic and Social Orientation

      The course will help students recognize the skills necessary for university life and personal development. These skills include self-awareness, goal setting, time management, effective communication, mindfulness, and analytical thinking. The course will also raise students' awareness of the habits essential for physical, mental, and spiritual health, as well as issues such as addiction and bullying.


      RTV 190  Basic Knowledge of Communication

      This course consists of content derived from fields related to communication, such as psychology, sociology, anthropology, and linguistics, as well as sector-based case analyses.


      SHKH 191  Aviation Principles and Terminology


      SHKH 199  Organization and Resposibilities

      National and International Civil Aviation Authority's Organizations, general organization and responsibilities, responsible captain, co-pilot, the cabin and the cabin crew duties and responsibilities, staff rules and regulations, cabin crew uniform rules, documents that is obliged to carry, team formation based on aircraft type, what to do in case of overcapacity, all definitions and requirements for flight duty limit of cabin crew


      SHKH 193  Aviation and Flight Basics

      This course describes the scope of the rules such as World and Turkish aviation history, basic aerodynamics, main parts of the aircraft; body, wings, tail, the aircraft during the flight that impact forces, the physical properties of the atmosphere and general flight rules.


      SHKH 195  Fundamental Skills for Cabin Crew

      This course covers introducing the cabin crew profession to students in the Civil Aviation Cabin Services program, teaching the profession's requirements, and providing an overview of its history and development. Students will gain a comprehensive understanding of the basic knowledge and skills related to cabin crew duties.


      TRH 100  Principles of Atatürk and History of Revolution

      This course provides a general information of the events from the end of the 19. century until the end of the Turkish War of Independence and the signing of the Treaty of Lausanne in 1923 and the following period until 1990’s.


      MYST 104  Summer Training (4 weeks)

      Internship, covers field experience at any work place. Students should follow the instructions stated in IUE Internship Guide in order to successfully complete their internships.


      SHKH 196  Diction and Announcement

      By studying sound and breathe exercises, language structure and rules \nActivities will be done on narration style and techniques within the framework of intonation, stress and articulation rules peculiar to Turkish. Making presentation according to formal and social protocol rules and speaking rules in front of an audience will be given.


      ING 102  English II

      This is a compulsory English course which provides basic language skills such as reading, writing, listening and speaking at the beginning level.


      TRK 100  Turkish

      Students will be taught how to use the written and verbal communication tools accurately and efficiently in this course. Various types of verbal and written statements will be examined through a critical point of view by doing exercises on understanding, telling, reading, and writing. Punctuation and spelling rules, which are basis of written statement, will be taught and accurate usage of these rules for efficient and strong expression will be provided. As for verbal statement, students will be taught how to use the body language, use accent and intonation elaborately, and use presentation techniques.


      SHKH 194  General Airport and Flight Safety


      SHKH 192  Normal Safety Procedures

      Passenger Transport Rules, Transportation of Babies and Childeren, Disabled Passengers, ill passangers, prisoner passangers, Serving Alcoholic Beverage to Passengers, Cargo, Weight and Balance Calculation, Cockpit, Cabin Crew Communication, Aircraft Fuel Purchases, Flight Preparation Instructions, Pre-Flight Check, Emergency Material Check, Demo materials, Cabin Failure Book, Security Card Cabin Crew Stations, Paging and Sound Systems, Use of electronic equipment, In Flight Entertainment Systems, Door Slide Position, Cabin Ready Report, Cabin Warning Lights, Abnormal situations in flight, Insurance, Turbulence


      HYHY 193  Customer Relations Management

      CRM and the importance of behavior in flight and service disruptions, online and traditional customer behavior, the cost of customer complaints, problem solving and complaint management


      SHKH 201  Medical Issues and First Aid Training

      Within students of the vocational school, in department of Civil Aviation Cabin Services, Medical Issues and First Aid Training course; first aid regulations issued by the Ministry of Health and in accordance with the first aid training curriculum in gaining the knowledge and skills issues and frequently encountered health hazards and risks, work accidents and occupational diseases in civil aviation are located.


      SHKH 203  Dangerous Goods Training

      Hazardous material identification, classification and responsibilities in danger goods transportation, emergency procedures.


      SHKH 205  Emergency Safety Rules I

      Pre-Flight Rack General control, passenger safety briefing, cockpit coarse Oxygen System Slow And Sudden Pressure Discharge of fire.


      SHKH 209  Crew Resource Management

      According to the conceptual model of human factors in aviation "Shell", students will learn human aviation and company procedures, with the machine, using all the skills in the relationship with the environment. Profession, Time Management, Communication, Communication and perception differences, Tiredness, work evaluation management, risk management, decision, automation, nutrition, food habit, briefing, de-briefing.


      ING 210  Aviation English for Cabin Crew I

      This course teaches how to communicate effectively in A2+ level general and vocational English in routine and non-routine situations, using appropriate register in the aviation context.


      MYST 204  Summer Training (4 weeks)

      Internship, covers field experience at any work place. Students should follow the instructions stated in IUE Internship Guide in order to successfully complete their internships.


      SHKH 204  General Cabin Service Procedures

      Catering, cabin service equipment and procedures


      SHKH 206  Emergency Safety Rules II

      Evacuation and fight for survival


      ING 220  Aviation English for Cabin Crew II

      This course teaches how to communicate effectively in general and vocational English in routine and non-routine situations, using appropriate register in the aviation context.


      Elective Courses


      HYHY 201  Reservation and Ticket Sales in Aviation

      Terms and considerations regarding reservation and ticket, e-ticket coupon status codes, void, refund, rebooking, rerouting procedures, infant and child fees, passenger rights on tickets


      HYHY 212  Aviation Law


      HYHY 220  Catering and Services

      In this course, history of service and catering, service personnel, their qualifications and their personality characteristics, professional qualifications of the service staff are explained.


      HYHY 221  Air Traffic Rules and Services

      Air control : Air Traffic Control: Area Control


      HYHY 295  AIRPORT TERMINAL MANAGEMENT

      Within the scope of the airport terminal management course, students will be able to explain private-public terminal management, build-operate-transfer model, different design concepts, terminal passenger flow and facilities, and the impact of terminal operations on aircraft operations.


      HYHY 296  Basic Ramp Services and Apron Safety

      This course covers ramp services provided to aircraft at the airport, apron rules to be followed and airport airside operations.


      HYHY 298  AIRLINE OPERATION MANAGEMENT AND PLANNING

      This course covers aircraft cycle processes of airline companies; planning of processes and management of irregular operations.


      HYHY 299  Sustainability and Environment in Aviation

      This course covers environmental issues in the aviation industry such as carbon emissions, fuel efficiency, waste management, noise pollution and conservation of natural resources; aviation sustainability practices, regulations and industry trends.


      MPAZ 114  Social Psychology


      MTOI 207  Total Quality Management


      MTOI 220  Coaching, Leadership and Career Management

      Basic Coaching Information, Coaching and Leadership Competencies, Leadership Styles, Values and Its Importance in Coaching, Effective Expression and Communication Techniques, Recognition and Application of Coaching Tools will be covered in the lecture.


      MTOI 230  Consumer Behavior

      The role of consumer behavior in marketing; consumer psychology, neuroscience, anthropology and sociology; consumer buying behavior and digital consumption and markets will be the main topics of the course.


      SHKH 117  World Civilations and Destinations

      The details concerning the culture prevailing in the various regions of the world. Information about airline's destinations in a basic network structure.


      SHKH 197  Psychology and Physiology of Flight

      Affects of flight psychology and physiology and consequently cases are examined in detail.


      SHKH 198  Basic Meteorology


      SHKH 213  Interview Techniques in Aviation

      The course comprises the methods and techniques to be prepared and successful in the, interviews that are the first step in selecting flight attendants for airlines.


      SHKH 221  Protocol and Rules of Social Behavior


      SHKH 222  General Aircraft Information

      Basic principles related to the plane, aircraft, aircraft components


      SHKH 292  Ground Services Management

      Check-in, baggage operations, passenger acceptence to the airplane; loading, unloading, stairs cleaning, air services, cargo and mail services, flight operations, load control and communication services training.


      SHKH 294  Airline Management

      This course covers the historical development of Airline Management, Air transport regulatory authorities, trends in the airline industry, challenges and strategies, airline business organization, passenger demand marketing, pricing, programming principles


      SHKH 298  Case Study in Civil Aviation

      This course is a detailed examination of significant events and accidents in aviation history, aiming to equip students with practical skills in safety and emergency management through case studies of incidents in civil aviation. The course also aims to teach students the best practices in the industry


      NEWSALL NEWS

      Unforgettable Experience at the Airport
      Unforgettable Experience at the Airport

      Students of Civil Air Transportation Management and Civil Aviation Cabin Services Programs at Vocational School of Izmir University of Economics ...

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      Got a job in Qatar as soon as she got her diploma
      Got a job in Qatar as soon as she got her diploma

      Yağmur Arslan (20), who graduated from Izmir University of Economics (IUE) Civil Aviation Cabin Services Program this year, got a ...

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      ...

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      Reciprocating Aircraft Racing
      Reciprocating Aircraft Racing

      The 2nd Flying Colors Challenge, a paper plane contest co-organized by Izmir University of Economics Vocational School Civil Aviation Cabin ...

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      ...

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      ...

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      NEW GÜZELBAHÇE CAMPUS

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      As Izmir University of Economics transforms into a world-class university, it also raises successful young people with global competence.

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      VALUING PEOPLE

      Izmir University of Economics sees producing social benefit as its reason for existence.

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      Transferring 22 years of power and experience to social work…

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      You are one step ahead with your graduate education at Izmir University of Economics.
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      You are one step ahead with your graduate education at Izmir University of Economics.
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