VOCATIONAL SCHOOL
Department of Tourism and Hotel Management (Turkish)
MTOI 102 | Course Introduction and Application Information
| Course Name |
Housekeeping
|
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
|
MTOI 102
|
Spring
|
1
|
2
|
2
|
4
|
| Prerequisites |
None
|
|||||
| Course Language |
Turkish
|
|||||
| Course Type |
Required
|
|||||
| Course Level |
Short Cycle
|
|||||
| Mode of Delivery | face to face | |||||
| Teaching Methods and Techniques of the Course | Lecture / Presentation | |||||
| Course Coordinator | - | |||||
| Course Lecturer(s) | ||||||
| Assistant(s) | - | |||||
| Course Objectives | The purpose of this course is; to explain the Housekeeping's planning, organization structure, explain the budgeting, and teach daily practices of the department. |
| Learning Outcomes |
The students who succeeded in this course;
|
| Course Description | This course contains information about the functions of housekeeping and analysis of the application about the hotel. |
|
|
Core Courses |
X
|
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Management Skills Courses | ||
| Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
| Week | Subjects | Related Preparation |
| 1 | Introduction, general information about housekeeping department, course and course plan | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA, Sayfa 1-9. |
| 2 | Definition and Organization of Housekeeping in Hotel Businesses | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA, Sayfa 9-19 . |
| 3 | Room cleaning, preparation of the room for sale, hygiene and sanitation in rooms | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA, Sayfa 141-167, 179-201. |
| 4 | Materials and hotel guest amenities used in the rooms | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA, Sayfa 111-141. |
| 5 | Planning and personnel work in Housekeeping Management | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA, Sayfa 19-59. |
| 6 | Reports used in Housekeeping Department, information flow and relations with other departments | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA, Sayfa 59-87. |
| 7 | Control Process in Housekeeping Management | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA, Sayfa 87-103. |
| 8 | Midterm Exam | - |
| 9 | Budgeting in Housekeeping Department | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA, Sayfa 103-111. |
| 10 | Decoration of Guest Rooms | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA, Sayfa 167-179. |
| 11 | Security in Housekeeping Department | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA, Sayfa 201-217. |
| 12 | Laundry and Laundry Management | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA, Sayfa 217-255. |
| 13 | Performance Measurement and Performance Analysis | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA, Sayfa19-39. |
| 14 | Case Studies , K/H Education Film | Course materials |
| 15 | General Evaluation | Course materials |
| 16 | Final Exam |
| Course Notes/Textbooks | AKOĞLAN KOZAK Meryem, Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2016, ANKARA. ISBN: 9789758326181 |
| Suggested Readings/Materials | AYTEMİZ SEYMEN Oya, ERDEM Barış, Konaklama İşletmelerinde Çağdaş Kat Hizmetleri Yönetimi, Detay Yayıncılık, 2014, ANKARA |
EVALUATION SYSTEM
| Semester Activities | Number | Weigthing |
| Participation |
1
|
10
|
| Laboratory / Application | ||
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments |
1
|
15
|
| Presentation / Jury |
1
|
15
|
| Project | ||
| Seminar / Workshop | ||
| Oral Exams | ||
| Midterm |
1
|
20
|
| Final Exam |
1
|
40
|
| Total |
| Weighting of Semester Activities on the Final Grade |
4
|
60
|
| Weighting of End-of-Semester Activities on the Final Grade |
1
|
40
|
| Total |
ECTS / WORKLOAD TABLE
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
3
|
48
|
| Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
1
|
16
|
| Study Hours Out of Class |
15
|
2
|
30
|
| Field Work |
0
|
||
| Quizzes / Studio Critiques |
0
|
||
| Portfolio |
0
|
||
| Homework / Assignments |
1
|
5
|
5
|
| Presentation / Jury |
1
|
5
|
5
|
| Project |
0
|
||
| Seminar / Workshop |
0
|
||
| Oral Exam |
0
|
||
| Midterms |
1
|
8
|
8
|
| Final Exam |
1
|
8
|
8
|
| Total |
120
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
|
#
|
Program Competencies/Outcomes |
* Contribution Level
|
||||
|
1
|
2
|
3
|
4
|
5
|
||
| 1 | Has a basic knowledge of major theories, phenomena, concepts, and principles in the field of tourism. |
X | ||||
| 2 | Associate the professional knowledge acquired in the field with other disciplines and use it in the field of application. |
X | ||||
| 3 | Uses modern techniques and tools required to perform tourism services. |
|||||
| 4 | Uses computer software, automation systems and information technologies as required by the field of tourism and hotel management. |
|||||
| 5 | Improves himself / herself by following the developments in his / her field with the awareness of lifelong learning. |
X | ||||
| 6 | Has basic knowledge of legal regulations, professional standards, ethical principles, and professional awareness in the field. |
|||||
| 7 | Communicates effectively with guests and collaborators in written and verbal expressions. |
|||||
| 8 | Develops creative and innovative solutions individually and as a team to possible problems that may be encountered in tourism services. |
|||||
| 9 | Has knowledge on occupational safety, worker health, environmental protection and has quality awareness. |
|||||
| 10 | Demonstrates reading, understanding, speaking, and writing skills in English at least at the A2 level of the European Language Portfolio. |
|||||
| 11 | Follows the information about tourism and hotel management and communicates with colleagues using two foreign languages. |
|||||
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
NEWS |ALL NEWS
IUE Students at Travel Turkey
Izmir University of Economics (IUE) Vocational School, Tourism and Hotel Management Program opened a booth in Travel Turkey Izmir, one of the
Tourism students of IUE working at Swissotel
Students of tourism and hospitality management program at Izmir University of Economics Vocational School have started to have impact on the sector.
