VOCATIONAL SCHOOL

Department of Tourism and Hotel Management (Turkish)

MTOI 103 | Course Introduction and Application Information

Course Name
Hotel Management
Code
Semester
Theory
(hour/week)
Application/Lab
(hour/week)
Local Credits
ECTS
MTOI 103
Fall
3
0
3
5

Prerequisites
None
Course Language
Turkish
Course Type
Required
Course Level
Short Cycle
Mode of Delivery face to face
Teaching Methods and Techniques of the Course Lecture / Presentation
Course Coordinator -
Course Lecturer(s)
Assistant(s) -
Course Objectives The aim of this course is to give detailed information about hotel management. It's pupose is to analyze hotel departments and to discuss about market share.
Learning Outcomes The students who succeeded in this course;
  • Will be able to comment about the development, structure and operations of the hospitality industry
  • Will be able to explain the organizational structure of hotels.
  • Will be able to sort business accommodations.
  • Will be able to use technical words which are related with tourism industry.
  • Will be able to explain the job decriptions of employees.
Course Description This course gives information about toursim and accommodation sector's improvements. Accommodation types and hotel manager's responsibilities are introduced. Housekeeping, reception, sales and marketing, food and beverage departments' operations and relationship between each other are studied.

 



Course Category

Core Courses
X
Major Area Courses
Supportive Courses
Media and Management Skills Courses
Transferable Skill Courses

 

WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

Week Subjects Related Preparation
1 Introduction, Definition and Classification of Hotels Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 1
2 Qualifications of Hotel Facilities According to Star System Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 2
3 Management Functions and Hotel Management Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 3
4 Rooms Division Services Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 4
5 Rooms Division Services Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 4
6 Human Resources Management in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 5
7 Midterm Exam
8 Customer Relationship Management in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 6
9 Public Relations in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 7
10 Accounting in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 8
11 Marketing in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 8
12 Food and Beverage Management in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 9
13 Food and Beverage Management in Hotel Businesses Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 9
14 Presentation Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 10
15 General Evaluation Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 1-10
16 Final Exam

 

Course Notes/Textbooks

Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Yayıncılık, 2016, ANKARA ISBN: 9786055437725

Suggested Readings/Materials

 

EVALUATION SYSTEM

Semester Activities Number Weigthing
Participation
1
10
Laboratory / Application
Field Work
Quizzes / Studio Critiques
Portfolio
Homework / Assignments
1
15
Presentation / Jury
1
15
Project
Seminar / Workshop
Oral Exams
Midterm
1
20
Final Exam
1
40
Total

Weighting of Semester Activities on the Final Grade
4
60
Weighting of End-of-Semester Activities on the Final Grade
1
40
Total

ECTS / WORKLOAD TABLE

Semester Activities Number Duration (Hours) Workload
Theoretical Course Hours
(Including exam week: 16 x total hours)
16
3
48
Laboratory / Application Hours
(Including exam week: '.16.' x total hours)
16
0
Study Hours Out of Class
16
3
48
Field Work
0
Quizzes / Studio Critiques
0
Portfolio
0
Homework / Assignments
1
10
10
Presentation / Jury
1
10
10
Project
0
Seminar / Workshop
0
Oral Exam
0
Midterms
1
10
10
Final Exam
1
20
20
    Total
146

 

COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

#
Program Competencies/Outcomes
* Contribution Level
1
2
3
4
5
1

Has a basic knowledge of major theories, phenomena, concepts, and principles in the field of tourism.

X
2

Associate the professional knowledge acquired in the field with other disciplines and use it in the field of application.

X
3

Uses modern techniques and tools required to perform tourism services.

X
4

Uses computer software, automation systems and information technologies as required by the field of tourism and hotel management.

5

Improves himself / herself by following the developments in his / her field with the awareness of lifelong learning.

6

Has basic knowledge of legal regulations, professional standards, ethical principles, and professional awareness in the field.

7

Communicates effectively with guests and collaborators in written and verbal expressions.

8

Develops creative and innovative solutions individually and as a team to possible problems that may be encountered in tourism services.

9

Has knowledge on occupational safety, worker health, environmental protection and has quality awareness.

10

Demonstrates reading, understanding, speaking, and writing skills in English at least at the A2 level of the European Language Portfolio.

11

Follows the information about tourism and hotel management and communicates with colleagues using two foreign languages.

*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest

 


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