VOCATIONAL SCHOOL
Department of Tourism and Hotel Management (Turkish)
MTOI 106 | Course Introduction and Application Information
| Course Name |
Hospitality Automation Systems
|
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
|
MTOI 106
|
Spring
|
1
|
2
|
2
|
4
|
| Prerequisites |
None
|
|||||
| Course Language |
Turkish
|
|||||
| Course Type |
Required
|
|||||
| Course Level |
Short Cycle
|
|||||
| Mode of Delivery | face to face | |||||
| Teaching Methods and Techniques of the Course | Application: Experiment / Laboratory / WorkshopLecture / Presentation | |||||
| Course Coordinator | - | |||||
| Course Lecturer(s) | ||||||
| Assistant(s) | - | |||||
| Course Objectives | The aim of this course is; to give information about the information systems used in the accommodation industry and to teach the programs used in the front office and housekeeping departments of the accommodation industry. |
| Learning Outcomes |
The students who succeeded in this course;
|
| Course Description | Examines information systems used in the accommodation industry in detail. Food and beverage, front office, sales and marketing, and information systems used in the housekeeping department is described in detail. The course also discusses the application of the Opera system in practice. |
|
|
Core Courses |
X
|
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Management Skills Courses | ||
| Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
| Week | Subjects | Related Preparation |
| 1 | Introduction to Opera | |
| 2 | Agency and Company Profile Creation | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 5-34 |
| 3 | Creating a Customer Relationship System and Individual Reservations | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 36-49 |
| 4 | Rooms Management | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 145-218 |
| 5 | Group Reservation Creation | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 104-124 |
| 6 | Creating Room Blokage and Check-in Procedures | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 129-140 |
| 7 | Midterm | |
| 8 | Cash Transactions: Saving Spending | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 145-218 |
| 9 | Cash Transactions: Receiving Payment, Safe Shutdown | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 145-218 |
| 10 | Housekeeping Operations | |
| 11 | Night Closing Transactions Calculation | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 253-261 |
| 12 | Case Studies about Information Systems | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 261-289 |
| 13 | Case Studies about Information Systems | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 261-289 |
| 14 | Case Studies about Information Systems | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA. pg. 261-289 |
| 15 | General Evaluation | |
| 16 | Final Exam |
| Course Notes/Textbooks | Alev Sokmen, Konaklama İşletmelerinde Opera-PMS Otomasyon Programı, Detay Yayıncılık, 2009, ANKARA ISBN: 9786055681258 |
| Suggested Readings/Materials |
EVALUATION SYSTEM
| Semester Activities | Number | Weigthing |
| Participation |
1
|
10
|
| Laboratory / Application | ||
| Field Work | ||
| Quizzes / Studio Critiques |
1
|
10
|
| Portfolio | ||
| Homework / Assignments | ||
| Presentation / Jury |
1
|
10
|
| Project | ||
| Seminar / Workshop | ||
| Oral Exams | ||
| Midterm |
1
|
30
|
| Final Exam |
1
|
40
|
| Total |
| Weighting of Semester Activities on the Final Grade |
4
|
60
|
| Weighting of End-of-Semester Activities on the Final Grade |
1
|
40
|
| Total |
ECTS / WORKLOAD TABLE
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
1
|
16
|
| Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
2
|
32
|
| Study Hours Out of Class |
15
|
2
|
30
|
| Field Work |
0
|
||
| Quizzes / Studio Critiques |
1
|
5
|
5
|
| Portfolio |
0
|
||
| Homework / Assignments |
0
|
||
| Presentation / Jury |
1
|
10
|
10
|
| Project |
0
|
||
| Seminar / Workshop |
0
|
||
| Oral Exam |
0
|
||
| Midterms |
1
|
10
|
10
|
| Final Exam |
1
|
17
|
17
|
| Total |
120
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
|
#
|
Program Competencies/Outcomes |
* Contribution Level
|
||||
|
1
|
2
|
3
|
4
|
5
|
||
| 1 | Has a basic knowledge of major theories, phenomena, concepts, and principles in the field of tourism. |
|||||
| 2 | Associate the professional knowledge acquired in the field with other disciplines and use it in the field of application. |
|||||
| 3 | Uses modern techniques and tools required to perform tourism services. |
X | ||||
| 4 | Uses computer software, automation systems and information technologies as required by the field of tourism and hotel management. |
X | ||||
| 5 | Improves himself / herself by following the developments in his / her field with the awareness of lifelong learning. |
|||||
| 6 | Has basic knowledge of legal regulations, professional standards, ethical principles, and professional awareness in the field. |
|||||
| 7 | Communicates effectively with guests and collaborators in written and verbal expressions. |
|||||
| 8 | Develops creative and innovative solutions individually and as a team to possible problems that may be encountered in tourism services. |
|||||
| 9 | Has knowledge on occupational safety, worker health, environmental protection and has quality awareness. |
|||||
| 10 | Demonstrates reading, understanding, speaking, and writing skills in English at least at the A2 level of the European Language Portfolio. |
|||||
| 11 | Follows the information about tourism and hotel management and communicates with colleagues using two foreign languages. |
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*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
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