VOCATIONAL SCHOOL
Department of Tourism and Hotel Management (Turkish)
MTOI 227 | Course Introduction and Application Information
| Course Name |
Crisis Management
|
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
|
MTOI 227
|
Fall/Spring
|
2
|
0
|
2
|
4
|
| Prerequisites |
None
|
|||||
| Course Language |
Turkish
|
|||||
| Course Type |
Elective
|
|||||
| Course Level |
Short Cycle
|
|||||
| Mode of Delivery | face to face | |||||
| Teaching Methods and Techniques of the Course | Case Study | |||||
| Course Coordinator | - | |||||
| Course Lecturer(s) | - | |||||
| Assistant(s) | - | |||||
| Course Objectives | The aim of this course is informing the students about understanding, managing and overcoming of the crises in enterprises providing basic theoretical information and practical experiences |
| Learning Outcomes |
The students who succeeded in this course;
|
| Course Description | This course consists of basic knowledge and practical info about the importance of crisis, crisis management and communication during crisis for business enterprises. |
|
|
Core Courses | |
| Major Area Courses | ||
| Supportive Courses |
X
|
|
| Media and Management Skills Courses | ||
| Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
| Week | Subjects | Related Preparation |
| 1 | Introduction | Course materials |
| 2 | Definition and aspects of crisis | Course materials |
| 3 | Types of crisis | Course materials |
| 4 | Factors affecting the crisis | Course materials |
| 5 | Crisis process | Course materials |
| 6 | Sample crises from business sectors | Course materials |
| 7 | Midterm | |
| 8 | Crisis management, goals and aspects | Course materials |
| 9 | Crisis management, goals and aspects | Course materials |
| 10 | Crisis management and communication | Course materials |
| 11 | Crisis management and communication | Course materials |
| 12 | Sample crises from business sectors | Course materials |
| 13 | Presentation | Course materials |
| 14 | Leadership during crisis | Course materials |
| 15 | Overview of semester | Course materials |
| 16 | FİNAL |
| Course Notes/Textbooks | Kriz Yönetimi, Prof. Dr. Melek Vergiliel Tüz, Nobel Akademik Yayıncılık |
| Suggested Readings/Materials | Each student must ensure that the IEU success criteria. |
EVALUATION SYSTEM
| Semester Activities | Number | Weigthing |
| Participation |
1
|
25
|
| Laboratory / Application | ||
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments | ||
| Presentation / Jury |
1
|
25
|
| Project | ||
| Seminar / Workshop | ||
| Oral Exams | ||
| Midterm |
1
|
25
|
| Final Exam |
1
|
25
|
| Total |
| Weighting of Semester Activities on the Final Grade |
3
|
75
|
| Weighting of End-of-Semester Activities on the Final Grade |
1
|
25
|
| Total |
ECTS / WORKLOAD TABLE
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
2
|
32
|
| Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
0
|
|
| Study Hours Out of Class |
16
|
2
|
32
|
| Field Work |
0
|
||
| Quizzes / Studio Critiques |
0
|
||
| Portfolio |
0
|
||
| Homework / Assignments |
0
|
||
| Presentation / Jury |
1
|
20
|
20
|
| Project |
0
|
||
| Seminar / Workshop |
0
|
||
| Oral Exam |
0
|
||
| Midterms |
1
|
15
|
15
|
| Final Exam |
1
|
15
|
15
|
| Total |
114
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
|
#
|
Program Competencies/Outcomes |
* Contribution Level
|
||||
|
1
|
2
|
3
|
4
|
5
|
||
| 1 | Has a basic knowledge of major theories, phenomena, concepts, and principles in the field of tourism. |
X | ||||
| 2 | Associate the professional knowledge acquired in the field with other disciplines and use it in the field of application. |
X | ||||
| 3 | Uses modern techniques and tools required to perform tourism services. |
|||||
| 4 | Uses computer software, automation systems and information technologies as required by the field of tourism and hotel management. |
|||||
| 5 | Improves himself / herself by following the developments in his / her field with the awareness of lifelong learning. |
|||||
| 6 | Has basic knowledge of legal regulations, professional standards, ethical principles, and professional awareness in the field. |
X | ||||
| 7 | Communicates effectively with guests and collaborators in written and verbal expressions. |
|||||
| 8 | Develops creative and innovative solutions individually and as a team to possible problems that may be encountered in tourism services. |
|||||
| 9 | Has knowledge on occupational safety, worker health, environmental protection and has quality awareness. |
|||||
| 10 | Demonstrates reading, understanding, speaking, and writing skills in English at least at the A2 level of the European Language Portfolio. |
|||||
| 11 | Follows the information about tourism and hotel management and communicates with colleagues using two foreign languages. |
|||||
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
NEWS |ALL NEWS
IUE Students at Travel Turkey
Izmir University of Economics (IUE) Vocational School, Tourism and Hotel Management Program opened a booth in Travel Turkey Izmir, one of the
Tourism students of IUE working at Swissotel
Students of tourism and hospitality management program at Izmir University of Economics Vocational School have started to have impact on the sector.
