VOCATIONAL SCHOOL
Department of Civil Aviation Cabin Services (Turkish)
HYHY 220 | Course Introduction and Application Information
| Course Name |
Catering and Services
|
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
|
HYHY 220
|
Fall/Spring
|
2
|
0
|
2
|
4
|
| Prerequisites |
None
|
|||||
| Course Language |
Turkish
|
|||||
| Course Type |
Elective
|
|||||
| Course Level |
Short Cycle
|
|||||
| Mode of Delivery | - | |||||
| Teaching Methods and Techniques of the Course | Q&ACritical feedbackLecture / Presentation | |||||
| Course Coordinator | - | |||||
| Course Lecturer(s) | ||||||
| Assistant(s) | - | |||||
| Course Objectives | It is a set of services being offered to passengers during the flight. Catering tray serviced to passengers go through many stages. These are stages of “Catering System” which is operating between airlines, catering firms and their suppliers. Course also includes lounge service in the airports. |
| Learning Outcomes |
The students who succeeded in this course;
|
| Course Description | In this course, history of service and catering, service personnel, their qualifications and their personality characteristics, professional qualifications of the service staff are explained. |
|
|
Core Courses | |
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Management Skills Courses | ||
| Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
| Week | Subjects | Related Preparation |
| 1 | Introduction to catering and services | Aktaş, A. (2001) Yiyecek ve İçecek Yönetimi, Akdeniz Üniversitesi Yayınları, Part-1 |
| 2 | Catering | Aktaş, A. (2001) Yiyecek ve İçecek Yönetimi, Akdeniz Üniversitesi Yayınları, Part-2 |
| 3 | Service and service techniques | Aktaş, A. (2001) Yiyecek ve İçecek Yönetimi, Akdeniz Üniversitesi Yayınları, Part-3 |
| 4 | International service terms | Aktaş, A. (2001) Yiyecek ve İçecek Yönetimi, Akdeniz Üniversitesi Yayınları, Part-4 |
| 5 | Airports Passenger and Catering Service | Aktaş, A. (2001) Yiyecek ve İçecek Yönetimi, Akdeniz Üniversitesi Yayınları, Part-5 |
| 6 | Flight Catering | Aktaş, A. (2001) Yiyecek ve İçecek Yönetimi, Akdeniz Üniversitesi Yayınları, Part-6 |
| 7 | Midterm Exam | |
| 8 | Plane service techniques | Aktaş, A. (2001) Yiyecek ve İçecek Yönetimi, Akdeniz Üniversitesi Yayınları, Part-7 |
| 9 | Plane service techniques | Aktaş, A. (2001) Yiyecek ve İçecek Yönetimi, Akdeniz Üniversitesi Yayınları, Part-8 |
| 10 | Plane service techniques | Aktaş, A. (2001) Yiyecek ve İçecek Yönetimi, Akdeniz Üniversitesi Yayınları, Part-8 |
| 11 | Student Presentations | |
| 12 | Student Presentations | |
| 13 | Student Presentations | |
| 14 | Student Presentations | |
| 15 | Review of the semester | |
| 16 | Final Exam |
| Course Notes/Textbooks | Aktaş, A. (2001) Yiyecek ve İçecek Yönetimi, Akdeniz Üniversitesi Yayınları, ISBN: 975-353-071-4 |
| Suggested Readings/Materials |
EVALUATION SYSTEM
| Semester Activities | Number | Weigthing |
| Participation |
1
|
10
|
| Laboratory / Application | ||
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments |
1
|
10
|
| Presentation / Jury | ||
| Project | ||
| Seminar / Workshop | ||
| Oral Exams | ||
| Midterm |
1
|
40
|
| Final Exam |
1
|
40
|
| Total |
| Weighting of Semester Activities on the Final Grade |
4
|
60
|
| Weighting of End-of-Semester Activities on the Final Grade |
1
|
40
|
| Total |
ECTS / WORKLOAD TABLE
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
2
|
32
|
| Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
0
|
|
| Study Hours Out of Class |
16
|
3
|
48
|
| Field Work |
0
|
||
| Quizzes / Studio Critiques |
0
|
||
| Portfolio |
0
|
||
| Homework / Assignments |
1
|
10
|
10
|
| Presentation / Jury |
0
|
||
| Project |
0
|
||
| Seminar / Workshop |
0
|
||
| Oral Exam |
0
|
||
| Midterms |
1
|
15
|
15
|
| Final Exam |
1
|
15
|
15
|
| Total |
120
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
|
#
|
Program Competencies/Outcomes |
* Contribution Level
|
||||
|
1
|
2
|
3
|
4
|
5
|
||
| 1 | To have knowledge of the management system and operation principle of the airlines. |
|||||
| 2 | To have knowledge of basic aviation terminology, theory of flight / aerodynamics and meteorology. |
|||||
| 3 | To have knowledge of member of the cabin crew duties / responsibilities, aviation standard operating rules and safety / security concepts. |
|||||
| 4 | To perform proper and effective action for the first aid in aviation. |
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| 5 | To interfere all emergency cases that may occur in relation to transport and flight operations and the crowd control and management methods. |
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| 6 | To take responsibility as individuals and team members, open to criticism and work efficiently. |
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| 7 | To have information about diction and techniques announcement. |
|||||
| 8 | To understand human factors in aviation, the environment, society, the effects of health conditions and the importance of the limits of human performance. |
|||||
| 9 | To have knowledge of world geography and cultures. |
|||||
| 10 | To realize the presentation within the framework of etiquette, the importance of the overall appearance, personal care and courtesy. |
|||||
| 11 | To use a foreign language to track information related to the cabin services in the area of civil aviation. |
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*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
NEWS |ALL NEWS
Got a job in Qatar as soon as she got her diploma
Yağmur Arslan (20), who graduated from Izmir University of Economics (IUE) Civil Aviation Cabin Services Program this year, got a job at
Reciprocating Aircraft Racing
The 2nd Flying Colors Challenge, a paper plane contest co-organized by Izmir University of Economics Vocational School Civil Aviation Cabin Services, and
