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Department of Tourism and Hotel Management (Turkish)
MTOI 103 | Course Introduction and Application Information
| Course Name |
Hotel Management
|
|
Code
|
Semester
|
Theory
(hour/week) |
Application/Lab
(hour/week) |
Local Credits
|
ECTS
|
|
MTOI 103
|
Fall
|
3
|
0
|
3
|
5
|
| Prerequisites |
None
|
|||||
| Course Language |
Turkish
|
|||||
| Course Type |
Required
|
|||||
| Course Level |
Short Cycle
|
|||||
| Mode of Delivery | face to face | |||||
| Teaching Methods and Techniques of the Course | Lecture / Presentation | |||||
| National Occupation Classification | - | |||||
| Course Coordinator | - | |||||
| Course Lecturer(s) | ||||||
| Assistant(s) | - | |||||
| Course Objectives | The aim of this course is to give detailed information about hotel management. It's pupose is to analyze hotel departments and to discuss about market share. |
| Learning Outcomes |
The students who succeeded in this course;
|
| Course Description | This course gives information about toursim and accommodation sector's improvements. Accommodation types and hotel manager's responsibilities are introduced. Housekeeping, reception, sales and marketing, food and beverage departments' operations and relationship between each other are studied. |
| Related Sustainable Development Goals |
|
|
|
Core Courses |
X
|
| Major Area Courses | ||
| Supportive Courses | ||
| Media and Management Skills Courses | ||
| Transferable Skill Courses |
WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES
| Week | Subjects | Related Preparation |
| 1 | Introduction, Definition and Classification of Hotels | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 1 |
| 2 | Qualifications of Hotel Facilities According to Star System | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 2 |
| 3 | Management Functions and Hotel Management | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 3 |
| 4 | Rooms Division Services | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 4 |
| 5 | Rooms Division Services | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 4 |
| 6 | Human Resources Management in Hotel Businesses | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 5 |
| 7 | Midterm Exam | |
| 8 | Customer Relationship Management in Hotel Businesses | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 6 |
| 9 | Public Relations in Hotel Businesses | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 7 |
| 10 | Accounting in Hotel Businesses | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 8 |
| 11 | Marketing in Hotel Businesses | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 8 |
| 12 | Food and Beverage Management in Hotel Businesses | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 9 |
| 13 | Food and Beverage Management in Hotel Businesses | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 9 |
| 14 | Presentation | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 10 |
| 15 | Presentation | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Publishing, 2016, ANKARA Part 1-10 |
| 16 | Final Exam |
| Course Notes/Textbooks | Meryem Akoglan Kozak, Otel İşletmeciliği, Detay Yayıncılık, 2016, ANKARA ISBN: 9786055437725 |
| Suggested Readings/Materials |
EVALUATION SYSTEM
| Semester Activities | Number | Weigthing |
| Participation |
1
|
10
|
| Laboratory / Application | ||
| Field Work | ||
| Quizzes / Studio Critiques | ||
| Portfolio | ||
| Homework / Assignments |
1
|
15
|
| Presentation / Jury |
1
|
15
|
| Project | ||
| Seminar / Workshop | ||
| Oral Exams | ||
| Midterm |
1
|
20
|
| Final Exam |
1
|
40
|
| Total |
| Weighting of Semester Activities on the Final Grade |
4
|
60
|
| Weighting of End-of-Semester Activities on the Final Grade |
1
|
40
|
| Total |
ECTS / WORKLOAD TABLE
| Semester Activities | Number | Duration (Hours) | Workload |
|---|---|---|---|
| Theoretical Course Hours (Including exam week: 16 x total hours) |
16
|
3
|
48
|
| Laboratory / Application Hours (Including exam week: '.16.' x total hours) |
16
|
0
|
|
| Study Hours Out of Class |
16
|
3
|
48
|
| Field Work |
0
|
||
| Quizzes / Studio Critiques |
0
|
||
| Portfolio |
0
|
||
| Homework / Assignments |
1
|
10
|
10
|
| Presentation / Jury |
1
|
10
|
10
|
| Project |
0
|
||
| Seminar / Workshop |
0
|
||
| Oral Exam |
0
|
||
| Midterms |
1
|
10
|
10
|
| Final Exam |
1
|
20
|
20
|
| Total |
146
|
COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP
|
#
|
Program Competencies/Outcomes |
* Contribution Level
|
|||||
|
1
|
2
|
3
|
4
|
5
|
|||
| 1 |
Has a basic knowledge of major theories, phenomena, concepts, and principles in the field of tourism. |
-
|
-
|
-
|
-
|
X
|
|
| 2 |
Associate the professional knowledge acquired in the field with other disciplines and use it in the field of application. |
-
|
-
|
-
|
X
|
-
|
|
| 3 |
Uses modern techniques and tools required to perform tourism services. |
-
|
-
|
X
|
-
|
-
|
|
| 4 |
Uses computer software, automation systems and information technologies as required by the field of tourism and hotel management. |
-
|
-
|
-
|
-
|
-
|
|
| 5 |
Improves himself / herself by following the developments in his / her field with the awareness of lifelong learning. |
-
|
-
|
-
|
-
|
-
|
|
| 6 |
Has basic knowledge of legal regulations, professional standards, ethical principles, and professional awareness in the field. |
-
|
-
|
-
|
-
|
-
|
|
| 7 |
Communicates effectively with guests and collaborators in written and verbal expressions. |
-
|
-
|
-
|
-
|
-
|
|
| 8 |
Develops creative and innovative solutions individually and as a team to possible problems that may be encountered in tourism services. |
-
|
-
|
-
|
-
|
-
|
|
| 9 |
Has knowledge on occupational safety, worker health, environmental protection and has quality awareness. |
-
|
-
|
-
|
-
|
-
|
|
| 10 |
Demonstrates reading, understanding, speaking, and writing skills in English at least at the A2 level of the European Language Portfolio. |
-
|
-
|
-
|
-
|
-
|
|
| 11 |
Follows the information about tourism and hotel management and communicates with colleagues using two foreign languages. |
-
|
-
|
-
|
-
|
-
|
|
*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest
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